Why Plank

Our Service

Project consultation

Our team works directly with architects, designers, and builders to understand the specific requirements for each project and recommend the right solution – not just the easiest one.

  • Product selection
  • Format and application advice
  • Budget and performance guidance
  • Bespoke solutions
  • Timeline planning

Specification support

We provide comprehensive technical documentation and support to keep your specifications complete, compliant and ready to build from.

  • Product specifications
  • Technical documentation
  • Installation requirements
  • Performance information

Sample service

Our comprehensive sampling programme lets you experience our timber before you specify it – from small swatches to large-format boards – to ensure you make the right decisions.

  • Colour and finish samples
  • Free sample delivery
  • Colour matching service
  • On-site presentations

Logistics & delivery

We hold stock in Sydney and deliver nationally, with careful handling to ensure your timber arrives site-ready and in perfect condition.

  • Stock availability
  • National delivery
  • Project lead times
  • Large-volume coordination

Installation guidance

Our team connects you with recommended installers who know our product as well as we do, so best-practice methods are followed and your floor performs the way it’s meant to.

  • Installer recommendations
  • Installation support
  • Technical guidance
  • Subfloor requirements

Ongoing support

Our relationship doesn’t end at delivery. Every board is backed by a 25-year structural warranty, with ongoing maintenance advice whenever you need it.

  • Maintenance guides
  • Warranty processing
  • Product support

Our process

We’re there to support you from specification to delivery and beyond.

01

Enquiry

Tell us about your project and what you need.

02

Consultation

Explore the options and find the right solution.

03

Sampling

See, compare and approve your chosen finish.

04

Order

Finalise the specification and confirm your order.

05

Delivery

Support throughout delivery and installation.

Ready to start your project?

Our team is here to help. Get in touch to discuss your requirements and discover how Plank can bring your vision to life.